Immaculate Concepts LLC: Terms of Service and Conditions

Notice: A minimum of $100 nonrefundable deposit is required to secure your event date. The final balance in full is due 7 days prior to your event. When you send a payment, you confirm that you agree to the terms outline in this Contract. This signed Contract represents an order for decorating or rental services. There are no oral or other agreements, and this contract constitutes full and complete understanding and agreement between the Client and Immaculate Concepts LLC (Decorator).

On the day of your event, the Immaculate Concepts LLC team will deliver and install/deliver your décor or rentals prior to the start of your event. We will provide all the necessary equipment (outlined in the agreement) and or extension cords for your setup. Please keep in mind the need an electrical outlet when choosing a spot for your display, as well as a hard flat surface. At the agreed upon pickup time, our team will return to breakdown the display. All items will be thoroughly inspected after every use. Company knows that things happen beyond the usual wear and tear and wants all its customers to enjoy as near to excellent experience as possible. However, Client is responsible for total cost of repair or replacement of items if any damage due to neglect, misuse or deemed useable due to unforeseeable event that may take place before, during or after your event.Client is responsible for any damage to our items and may be subject to a fee up to or equal to the cost of the item. Please let us know if you plan to place any items in a grassy area our outdoors so we can plan accordingly.

Upon pickup or delivery, if Immaculate Concepts LLC perceives that misuse will occur, we will NOT leave the items and no refunds will be issued.

Deposit and final payment may be accepted by Zelle, Venmo, CashApp, Paypal, Square Invoice, Applepay, Cashier’s check or in Cash. We do not accept personal checks, gift cards, money orders or American Express.

Change of Venue Clause:

A change of venue may require re-evaluation of pricing, as larger or different spaces may necessitate additional décor, labor,

or materials, which can result in a price increase.

The Client acknowledges and agrees that the Company will not compromise its brand, quality, or professional image by

decorating venues that are unsuitable for the agreed-upon event type or design standard. Acceptance of a venue change is

not guaranteed and is solely at the discretion of the Company.

Payment & Acceptance:

A $100.00 non-refundable deposit is required to secure your date. Final payment is due in full prior

to setup. By paying your deposit, you agree to all terms in this agreement.

Equipment & Damage:

The Client is responsible for providing a flat surface and power access. The Client assumes full

financial responsibility for any damage, neglect, or loss of rental items. We reserve the right to withhold setup without refund

if misuse is perceived or payment in full is not made.

Chargeback & Authorization Policy:

By submitting payment via any method (Zelle, Venmo, CashApp, PayPal, Square, etc.), the

Client certifies they are the authorized user of the account and authorizes this transaction. The Client explicitly waives the

right to dispute this charge or file a "service not received" or "unauthorized" claim with their bank.

Notice:

This signed agreement and proof of payment will be submitted to your bank or credit card company as evidence of

authorized purchase should a chargeback be attempted.

Immaculate Concepts LLC – Balloons To Go Store

OVERVIEW

Welcome to Immaculate Concepts LLC! The terms “we”, “us” and “our” refer to Immaculate Concepts LLC. Immaculate Concepts LLC operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Immaculate Concepts LLC is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy Privacy Policy . If you do not agree, you should not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm you are at least the age of majority in your state. You agree to provide accurate, complete, and current information for all purchases.

You are responsible for maintaining your account and all activity under it. Accounts may not be transferred or shared.

SECTION 2 - OUR PRODUCTS (BALLOONS TO GO)

Immaculate Concepts LLC specializes in custom balloon décor, grab-and-go balloon garlands, and event-ready balloon arrangements.

Colors, sizes, and designs may vary slightly due to screen settings and material availability
Balloon products are time-sensitive and perishable in nature
Longevity depends on environment, handling, and conditions

IMPORTANT PRODUCT DISCLAIMER:

By completing your purchase, you acknowledge that all balloon products are custom and perishable. Once your order is fulfilled (picked up or delivered), Immaculate Concepts LLC is not responsible for any damage, popping, deflation, or environmental impact, including but not limited to heat, cold, wind, rain, or improper handling.

We reserve the right to modify or discontinue products at any time.

SECTION 3 - ORDERS (STRICT POLICY)

When placing an order, you are making an offer to purchase. Orders are not accepted until confirmed by Immaculate Concepts LLC.

ALL SALES ARE FINAL

No cancellations once an order is accepted
No refunds or exchanges under any circumstances
No changes within 48 hours of scheduled pickup/delivery

By placing an order, you agree to our Refund Policy [INSERT LINK].

SECTION 4 - PRICES AND BILLING

All prices are subject to change without notice. Prices listed do not include taxes, delivery, or additional service fees unless stated.

You agree that:

Payment information is accurate
You are authorized to use the payment method
All charges will be honored

SECTION 5 - PICKUP, DELIVERY & LIABILITY

Pickup and delivery times are strict and scheduled
Late pickups may result in order forfeiture without refund
Delivery times are estimates only

Once your order is picked up or delivered:

All responsibility transfers to the customer immediately

Immaculate Concepts LLC is not responsible for:

Balloon popping, deflation, or damage after transfer
Weather-related issues
Improper transportation or handling

SECTION 6 - EVENT & VENUE CONDITIONS

Customers are responsible for:

Providing accurate event details
Ensuring proper setup conditions

We reserve the right to refuse service if conditions may damage our products or compromise quality.

SECTION 7 - INTELLECTUAL PROPERTY

All branding, images, designs, and content belong to Immaculate Concepts LLC and may not be used without permission.

SECTION 8 - OPTIONAL TOOLS

Third-party tools are provided “as is” without warranties.

SECTION 9 - THIRD-PARTY LINKS

We are not responsible for third-party content or transactions.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

Immaculate Concepts LLC is powered by Shopify. All transactions are between you and Immaculate Concepts LLC. Shopify is not liable for any issues related to your purchase.

SECTION 11 - PRIVACY POLICY

Your information is handled in accordance with our Privacy Policy Privacy Policy .

SECTION 12 - FEEDBACK

Feedback may be used for marketing and business purposes without compensation.

SECTION 13 - ERRORS & OMISSIONS

We reserve the right to correct errors or inaccuracies at any time.

SECTION 14 - PROHIBITED USES

You may not use our Services for unlawful or harmful activity.

SECTION 15 - TERMINATION

We may terminate access at any time without notice.

SECTION 16 - DISCLAIMER OF WARRANTIES

All products and services are provided “as is” without guarantees.